I was boarded to depart at 5:10 pm on Flight 12 last week on 5/11. We did not depart until around 6:20 and sat on the runway without update from any of the flight personnel. They remained in the seats and the captain made no announcement until the last 5 minutes that we were told we were 2nd in ...
I booked a flight on Jetblue.com yesterday, less than 24 hours later I had to cancel the flight due to an ilness in the family. Went to do this online and saw there was a fee. Decided to call Jetblue & get customer sevice and see if they could help. The service in the name must mean "How ...
To whom it may concern, I purchased a plane ticket on February 5, Jet Blue charged twice the amount on my debit card (364.20 364.20) (Cash) by mistake. I called Jet Blue on 2/15/10 aprox. They said that the money will take from 7-10 days to receive it back in my checking account. I checked my ...
Hi. My name is Sue and I am an ED RN who went to Haiti 8 weeks after the earthquake to work in a free emegergency clinic. I went with a non-profit group which meant that I paid my own way, which was just fine. However, I was REALLY upset the way Jet Blue handled us and our situation on the way ...
I made a flight reservation for a Jet Blue flight from JFK airport to Tampa, FL on a Friday evening. My ticket wa sfully paidd for and I checked in at the kiosk about an hour before the flight and received a boarding pass. The boarding pass had a Gate number and flight number but for some reason ...
I booked online for travel from Thursday 15th January to Sunday 18th January inclusive from Boston to San Diego. I arranged unpaind time off, informed my party in Sandiego concerning my arrival, so that they could arrange their time schedule accordingly.By some flux, when I printed the itinerary, ...