I can't begin to express how dissatisfied I am with my first experience with Jet Blue. I reserved a flight for my 13yr old son from LAX to JFK. Was unaware of an unaccompanied minor charge. My son leaves LAX to JFK with no problem. On his way back he was denied access to board the plane until I ...
While flying with jetblue, I had a pair of new running shoes stolen from my luggage. I noticed it the next morning when I started to unpack my luggage after a long day of travelling with my 5 month old baby (this was still within 24 hrs of my flight) I called jetblue and they said that there was ...
I am on the phone trying to book a reservation through the old true blue program and I've been holding while the male customer service person who I think is called Jeff is calling for the supervisor. I've been holding on line for 26 minutes and counting. I still have not been able to book a flight ...
I am an ED RN who went to Haiti 8 weeks after the earthquake to work in a free emegergency clinic. I went with a non-profit group which meant that I paid my own way, which was just fine. However, I was REALLY upset the way Jet Blue handled us and our situation on the way there. I flew to Boston ...
In July Jet Blue cancelled my flight. They encouraged me to accept a full credit to use "at any time, to go anywhere, for anyone". I agreed to accept the credit instead of a refund. I used part of it last year, without any problem. However, when I attempted to use part of the credit ...
The AYCJ pass is too good to be true. If your flight is canceled, sure you can get it rescheduled (but who knows when?). However, there is NO compensation for food, hotel, or transportation. Beware! ...