As much as i like jet blue [who really try] i think tey are makinfg a big mistake charging for pillows and blankets over 2 hours in the air. Its almost like a hotel charging you for a softer bed? Yes, I know there is a bed bath and beyond voucher in there somewhere but its a takky way to squeeze ...
The planes may be new and the price good - but don't expect ANY help from customer service when you have trouble. We were cancelled two times over two days in Orlando. Then we agreed to fly out to a different adn further airport on the third day. The flight was listed on time at the gate and then ...
I don't even know where to begin with Jetblue lately. Maybe I should start with how I had booked a non -stop redeye from SFO to Boston. A couple weeks before they tell me they are changing me to a 130pm flight which I couldn't do b/c I didn't plan on taking that day off of work. So I called and ...
Jet Blue says it has a Bill of Rights to compensate passengers who were delayed through no fault of their own. But my sister and 96 year old mother arrived at SFO 2 hours before their flight and went to the gate on their computer pronted boarding pass. Then they changed the gate to one in a ...
It is Friday and I have been trying to get to Denver from Rochester, NY since Thursday morning. I received an email Wed eve telling me my Thurs 6 am flight was cancelled due to weather - ok, I can buy that, there were severe weather alerts in the northeast. After rebooking it myself on line, I saw ...
I was ON TIME (50 min early) for my original flight. 'I' took the initiative at JFK since I was 'just a number' to figure out what was going on. I was then directed to the 'Chaos' Machines. Very 'non-user' friendly. Spit out a ticket that said 'Ooops'. Very appropriate. Went to Jet blue rep, put me ...