I have booked a hotel on 12/13 for 12/26-12/28 in hotels.com and I saw their 'Price Guarantee' banner. I thought this is good. On 12/17, I found out that the same stay of the same room at the same hotel on hotels.com reduced the price. And also I found the same lower price on expedia.com for the ...
Booked a room for three nights, carefully selecting based on reviews and price we could afford. Hotel charged a $15 per night "service" fee plus tax. Would not have selected hotel. Felt Hotels.com had lied and not tried to back up their brand and reputation. Great trip ends with a ...
Dear Vincent Danese, We apologize for the delay of response to your Welcome Rewards concern under itinerary number 17336679447. We apologize for the delay in posting the Welcome Rewards points in your account. We will be forwarding your request to the proper department for further review. You can ...
I booked a room, but didn't notice that the website automatically had inserted a date, I booked the hotel waiting to be asked what date I wanted, but it was not until after I had confirmed it did I realize it had booked for the wrong date. I immediately called them, but they would not change the ...
My wife booked a hotel room at the Hyatt for $100 expecting the lowest price using hotels.com and with their "Hotels.com Price Match Guarantee" felt very happy with herself. "Were so convinced our prices cant be beat, well guarantee it. If you find a lower rate for your hotel on ...
Do not use hotels.com. I regret to ever use this hotel booking service. I booked a hotel using their service, and I have to admit that I was actually happy the first 7 times. The 8th time I booked a hotel and I could not get to the hotel until the day after due to Hurricane Sandy. I called ...