I booked a room for today in Playa del Carmen, MX through this website. I got to the hotel and they told me that there was no room available and they didn't have a reservation. After an hour of talking on the phone to a guy from EL SALVADOR, at 2.30 P.M. Hotels.com sent me an email cancelling my ...
I arrived in Manila late at night on 1/31. The Hotel was of very low quality. The room was horrible. There were people in the hallways. Low income for sure. I declined the room. They cancelled the reservation. Called hotels.com and spent a long time before an agent said she made reservation at ...
Do not use hotels.com. They are fraudulent company. Booked online for a Vegas trip. Entered a promo code BOOKWORM for a free amazon kindle with my registration. The code was accepted and I was able to checkout. It said clearly that I will get a FREE amazon kindle. 2 weeks later, no email. 8 weeks ...
Obtained verification of two areas reserved for four evenings in the Nights Resort in Egg Harbor Township, NJ through Hotels.com. Upon arrival informed by resort enrollment employees that no such reservation have been obtained by them-and that no areas were available. No aid from their store in ...
This was my 3rd time booking through Hotels.com, I had been pleasantly surprised the first two times, so as I was bording the plane to Barcelona I trusted that I could book a reasonably priced hotel before take off. (My husband did not want me to book the hotel before boarded the plane since this ...
I booked a KING size bed and got a double (TWO smaller beds...). It was just me, and I was 6.5 months pregnant at the time. I needed a larger bed. I was told by www.hotels.com staff that I would have a KING size room. I arrived to a double room. I was told that www.hotels.com reserves King size ...