Home Depot offered me a 60% discount on lighting by email, but only if I purchase online. I called to find out the return policy. They do not take returns in store. Instead, they charge me a fee for an internet purchase. This is a disgrace. How do they expect to ride the internet retail wave if ...
I ordered a custom door, 82 1/4 inches tall, from Home Depot; the supplier was Emco. The door that arrived is only 81 inches, which leaves a 1 inch gap along the bottom and makes it practically useless. The assistant manager told me that all such doors come from the manufacturer undersized by 1 to ...
My husband closed our Home Depot account so we could pay it off. He just received a statement, and they have increased the interest rate to 75%. What a ripoff! Where is my bailout? This was supposed to be a way for us to decrease our debt, not increase our interest rate and therefore increase our ...
I went into a Home Depot store on my lunch break to look for a refrigerator. There were 2 employees talking and telling stories, and not once did they ask if they could help me. Home Depot mails out lots of special discount coupons, but they give no customer service when you get to the store. No ...
Home Depot of Yonkers and their subcontractor installed a kitchen for me and charged for work not completed. They were supposed to move 2 electrical outlets, which they did not, and they charged $572.00 to install a faucet! See details below: On the Kitchen Installation Estimate Worksheet, section ...
A $400.00 overcharge was rung up by the cashier when I bought fencing materials last Sunday. I told her immediately, and she directed me to the customer service desk for a correction. About 30 minutes went by in a line that reached out the door before I asked the assistant manager to help. Cash was ...