I went to Home Depot in Destin, FL, to purchase carpet for a rental condo that I own. In the store were large signs stating "Whole House Installation $139." This same promotion was in the newspaper advertisements as well as the in-store flyers. I picked out a carpet and paid a fee of $35 ...
Service at my neighborhood Home Depot, in Grafton, is usually decent, but today they distressed my mother, who is 72, and now I may take my business to Fleet Farm or to the Menards in West Bend. Simply put, Mom purchased a new sprayer for her kitchen faucet at Home Depot and had me come by to fit ...
The Beaulieu of America carpet I purchased and had installed through Home Depot began to "pucker" after less than 1 year. Home Depot sent their carpet repair tech, who said the carpet is delaminating and it is a factory defect. Home Depot then sent their "inspector," who ...
Over many years and many hardware stores around the country, I have had little need for help in most departments because I am a DIYer. But at least in the last few years, Home Depot has become better with return policies (they will take back almost anything!), customer service (especially in ...
The guy in your paint department is such a miserable person that my wife and I both feel really sorry for him. However, I do not think it is appropriate for him to take it out on his customers. We just got a new home, and we have been buying a lot from you lately. But every time we need paint, we ...
I bought a teak table and chairs, weatherproof, from the rain forest of Bolivia and guaranteed to withstand the weather. I paid over 1000. I brought it home, and it took 2 days to put together. The very next day it rained, and that table turned brown and started to crack, to the point that my ...