Don't use Best Buy Geek Squad unless you want a headache. I tried to buy their protection plan and instead I get sold the webroot, I was also charged twice for it. I asked for refunds on both and it has been 3 weeks and still nothing. They keep transferring me and telling me that they will look ...
I brought my HP DV7 notebook pc into geek squad to have the fan motor replaced as it stopped running and was over heating, I powered the notebook on to show the clerk at bestbuy in Marysville, Wa. That is was working and booting into windows and there were no problems with the operating system and ...
I had taken my laptop in to get the screen replaced, I gave them a screen I bought that's had made sure was for my laptop model, took them a few days to fix it and when I got it the hard drive was dead, the screen wasn't placed right and is slightly loose, and it flickers constantly, there's a ...
Horrible Service. One guy works and you have to wait 2 hours while other just do returns and stand there if there is no return. Never explain properly, few trips for no reason. Stupid reasons. Never use GeekSquad for sure. Thank you but no thank you. ...
We bought an extended warranty for our Samsung washing machine. It stopped working last week. I called best buy to schedule a repair. A service technician came the next day (yeah). After an hour or so, he told me that some parts needed to be ordered and they would take 7-10 days to receive. I was ...
Lost my Graphics card in my HP Pavilion. Still under warranty so took it to the Geek Squad. Came back from the repair service worked at the store but when I got it home wouldn't work with my new monitor tried both plugs no response. Opened the cover to find a mass of wires and a missing shield ...