I have used Extra Space Storage for several years for my personal belongings. The units are clean and my things are well protected in the climate controlled, secure facility. So when I needed to store some business furniture and supplies, I rented a second unit! The staff is friendly and ...
Bravo and emphasis on the 'other', 'messed over peoples' posts! Thank God for this site! Please 'see' identical post to this one for 'Public Storage' at Seven (7) Corners/Falls Church, Va. Site. Pretty much the same Ripp-Off issues here! Can not place enough importance on the very serious issue ...
I was not told that they had new management. They pulled a fast one over on me. They did not try to notify me by letter, nor by phone. They lie like rugs. Dishonesty is not the best policy. You wanted to take advantage of persons for your own greedy needs. This needs to be investigated. This is a ...
I had some stuff stored at the 185 th location. Over the memorial day weekend my unit was burglarized by the tenant next to mine. This place is not secure as people/other tenants have access to your stuff by simply climbing over the top of the units as there is no floor to ceiling walls. The thief ...
I just had $1300 stolen from me from the extra space storage unit in Fredericksburg, VA. The one on 2403. This was my student loans funds. Called the police and the little squat woman acted like these people were her lost kin and I was a criminal. How they got into that unit I don't know but I ...
I would like to suggest that before you put a lock on a customer's unit, you do something as simple as calling that person! I had no idea my account was "past due"—I thought the payment autorenewed. When I came by Sunday to drop some things off, there was a lock on my storage unit and no ...