The way they presented the price in the office to get you to rent is shady at best. I came in and said "how much is it to rent here?" We looked at a unit and they gave me a price. It was a good price and they offered the customary half off the first month, so i said oK. But what they ...
I can't believe this. It's the second rate increase in 18 months. Not just a small rate increase of 3% or 5%. But a 23% increase since my move in date. It would be nice if this was the only storage business like this. We will see if I find one I can stick with. ...
Both of the members on staff were friendly, well educated and helpful people. Our interaction was friendly and thorough. I will definitely store with Extra Storage again and will suggest to all my friends and family. Thanks again guys! ...
How can you resist an offer for one month free? Best deal around so I took it. Six months later, for no reason whatsoever, fee on unit is raised. So mathematically, there is no free month. Must think I'm a moron. Now, I've just received my FOURTH rate increase in less than two years and I am now ...
I was charged two months rent for early cancellation of contract when their lease states the fee is one months rent. I've tried calling the local office, national office, and emailing and have not received any useful response. ...
I rent 3 units from this Extra Space Storage location in Egg Harbor Twp. Nj. On May 23, I had discovered many of my items were soaking wet due to a leak in the roof. I was given the phone number to file a claim for damages. I filed a claim and detailed all the items that were damages. The roof was ...