I had some stuff stored at the 185 th location. Over the memorial day weekend my unit was burglarized by the tenant next to mine. This place is not secure as people/other tenants have access to your stuff by simply climbing over the top of the units as there is no floor to ceiling walls. The thief ...
I just had $1300 stolen from me from the extra space storage unit in fredericksburg va. The one on 2403. This was my student loans funds. Called the police and the little squat woman acted like these people were her lost lost kin and I was a criminal. How they got into that unit I don't know but I ...
I would like to suggest that before you put a lock on a customer's unit, you do something as simple as calling that person! I had no idea my account was "past due"—I thought the payment autorenewed. When I came by Sunday to drop some things off, there was a lock on my storage unit and no ...
I had extraspace storage in San Bernardino CA for six months. I vacated my unit after giving appropiate notice and left the unit imaculate. They then took out another month's rent unauthorized after I had vacated. I have been fighting with them for fifty days to get my refund and still have not ...
After calling 4 other storage places we finally called the 800 #. I told the 800# I was going elsewhere because of price. With in 5 minutes of hanging up, Darlene from the actual B street location called me. She was so Friendly and really appreciated me even thinking to call her store. She told me ...
I had been at the Auburn Blvd. Facility in Sacramento for two months when I discovered what the manager and employees already had known for months prior - they hadn't maintained their units and a number of them were leaking from the roof - in fact, one could easily see after (or during) a rain ...