I've been storing stuff at Extra Space Storage in Chicago for over 2 years. I've read a lot of nasty reviews about many of the company's locations, but I have to say that I've been very pleased with the people, the facility, and the service at my Extra Space location at 1255 S. Wabash in Chicago. ...
I have been a customer with Extra Space Storage for nearly two years. During this time, they have raised the rates on me twice without any type of prior notification. Because of this, the new rates did not match what I had budgeted for payment for the year, and I fell behind in payments. During ...
Connecticut law states that a lien is placed (where was it placed?) and an advertisement is placed (where and when was this placed?) You auctioned off $50,000 plus worth of family heirlooms and now I get a bill from an attorney? I have 2 bank checks that you never cashed! Where is the property that ...
Rodent damage to my belongings. Mattresses and box springs, shoes, blankets, books, dresser drawers all damaged with feces and acorns that the squirrels stored. When I called the 800 number to inquire about the storage, the customer service representative ensured me that it was ...
I call about storage in February, but didn't actually rent the storage till May. The staff at the Oxford Extra Space Storage was very patient. They call every month to check to see if we still wanted the space. They also have been easy to contact when we had a question. ...
The way they presented the price in the office to get you to rent is shady at best. I came in and said "how much is it to rent here?" We looked at a unit and they gave me a price. It was a good price and they offered the customary half off the first month, so I said OK. But what they ...