I have been a DirecTV customer for 17 years. There have been a few ups and downs, picture quality went up and down with compression as the demand for lots of channels changed, choice of marketing packages got worse as pricing structures got more greedy, but it's a tough industry, so I was usually ...
I am so sick of DirecTV. They have no idea how to treat their customers. The longer you are with them the more they try to cheat you. Instead of working with you they charge you more and give you less each year. My bill started to go up and when I called to ask why they told me that they no longer ...
I have literally called in to customer service 7 times in the last month. 7! I ordered new equipment slated for the 1st of Oct due to moving and was promised Sunday Ticket for free, and 3 mos. comped movie channels. Ultimately I have been charged for all of the above and then yesterday when we had ...
I've been with directv for over 10 years and I am getting very very tired of calling them up almost every month to get a correct bill. It is a hour battle every month to prove what I have paid for and what is due. If you have the time or just too much money and enjoy being ripped off than you are a ...
The property management signed a bulk agreement with DirecTV to provide cable services. Included, but not made known to the residents, was the NFL Sunday Ticket for 6 months free. All of a sudden numerous residents received bills for $32 per month for NFL Sunday Ticket. I called customer service ...
When we cancelled DirectTV we were charged $111.07 for receivers which we already returned. This fee was deducted, without warning, directly from our bank account. When we called to dispute the charge we were told it would be returned within 3 days. When we didn't receive it within 3 days we were ...