We have been repeatedly lied to by this company. When we started the cancellation process we were told that we would not have to pay a cancellation fee. When we called to finish the process, we were told that we would have to pay a fee and that there was no record of the original call. Furthermore, ...
We tried to cancel the service. The customer service started the process to waive any fees and get us out the contract. We we called back to finish they wouldn't waive anything and as I was moved from representative to representative they "lost" any record that we had tried to cancel ...
24 Hrs to disconnect if your not happy!!! Are you serious EVERYBODY gives 30 days DISH NETWORK, ATT, SUDDENLINK EVERYTHING I've ever had!!! And $50.00 for EVERY SERVICE call even if its their fault!!! That's terrible customer service!!! Never will i recommend directv to anyone!!! ...
As a property owner, I had two tenants ordered direct tv and installed disk on a brand new roof withouth owner permission, and one of he tenants moved out and told direct tv customer service that I owner gave her permission, Direct tv needs to contact owners when tenants rent units. Now we ...
Installation service scheduled 8-12. Technicians never showed up. Multiple calls to service said "they are on the way", but they weren't... installation techs showed up at 3:45. No ID, rude... I think not ...
I have received the worst customer service in the world with these reps. I had put in to receive services thru directtv. I was than told to submit a copy of my lease, and id. I did this. I called today 07/23 and spoke with John in the verification department whom called me a liar and told me that ...