I responded to a mailing that advertised "bundling" telephone, internet and satellite television service. The call was supposedly recorded for accuracy. I was assured that for $50.44 per month I would have the 3 services through DirecTV and one of their "partners" either ...
Hi, I just got Directv installed this morning and found out that I didn't get the HD receiver and free HD access along with my package selection. I requested this during my initial call and was really looking forward to it. When I called customer service I was told that I didn't request it and that ...
I signed up for directv's new deals so I could get the free NFL ticket. I did it all on the their web site. They sent me an e-mail with an estimate of 49.99 a month for the new service. After the install and it was activated I checked out my bill and it is now $153.39. I called and they told me ...
I am a direct victim. 5 years ago…I purchased a directv dvr at a goodwill store for 10.00.. I tried to add it to my existing service. The rep said something is wrong with the dvr and directv will send a replacement at no charge. I was very happy. Later my home was robbed and the dvr was stolen. ...
My husband and I recently had Direct Tv installed, but before doing so I spoke to a service rep and asked many questions especially regarding what we could expect as far as local channels because I wanted to have what I currently had and liked and was assured there would be no difference. We live ...
My credit card was charged without any authorization from me. And that a day before Christmas! I am very angry and disappointed. I will make sure my friends do not subscribe to your service. ...