When a customer says they do not want a service and then are told it can not be cancelled because the season started. That is wrong. I did not ask for the service and did not want the service (NFL package). That is initially why you lost me as a customer. Then to pull funds out of my account after ...
When I joined Directv they offered this wonderful option to give you all the movies channels for 3 full months free:) But the fail to tell you that they cant disconnect them or even set up a future date to disconnect them. You have to call in on the day that they are suppose to be disconnected to ...
I have been with Directv for many years and I have been loyal despite their rising prices and hidden fees. We were offered a free extra box a months ago, we didn't need it so we declined the offer. Now that we need the box they want to charge us $200. Umm no. Not only am I not being treated like a ...
Direct tv is watching out for its customers. Viacom wants more money, direct tv doesnt want to charge customers for thier increase. Especialy with the financial hardship of the majority of its customers. The longer the hold out the more pressure viacom has to settle because the companies that buy ...
First off, the first year was awesome. I always knew what I was paying. As soon as the first year was up My bill kept fluctuating. I would call and they would put a credit or two on it and my bill would be higher. They always had some excuse as to why. I was never late, I was on autopay. So, why? ...
DirecTV does not recognize nor reward loyal customers. We have been long tine customers for 16 years. Recently our bill hit an all time high of $119 per month for service and to upgrade to HD service we have to sign a two year contract. I called to ask why I have to pay $119 when a new customer ...