Let me first preface this complaint with the fact that I have never experienced such horrible customer service in my entire life! I obtained DirecTV service on 10/1/05 and participated in the $100 DVR rebate offer. I signed up online, and the rebate appeared to be an automatically applied credit. I ...
I had DirecTV service at my home. I moved and had the service put on hold until I got my new place. After moving in, I tried to get it started again. The landlord said no. I informed them of this and told them the date my lease was up there. They automatically started charging me at the same ...
I had DirecTV about 2 years ago, and they took my system and transferred it to my wife's name at the time. I got divorced. I got DirecTV again and had it put in for my kids, and they transferred it again into my ex-wife's name. The customer agreement states that they can't transfer accounts into ...
Channels 637 and 738 are 2 of my Extra Innings channels. I pay 139.00 a season to see MLB games. Now, 2 weeks from the end of the regular season, a big series, Indians at White Sox, is on, and DirecTV has an info bar on those stations saying to call ext. 721 to order. I'm furious. I paid these ...
As an individual with a mathematics learning disability, I've gone through a local organization called "Rep. Payee" to budget my expenses for me. This organization is used by several people in my hometown and the surrounding suburbs. I present them with my utility bills and the amount of ...
This is just a word of advice from a "directv employee" to potential customers looking for service out there. I put that in quotes because (and I will probably lose my job for this) when you call the toll free number you are indirectly speaking with directv. You are actually speaking with ...