I have experienced multiple issues with Directv. Let me list just a few of the problems I have experienced with this company. This month (1/09) I called Directv to downgrade my service. I asked them to shut off one of my receivers upstairs. (The television broke upstairs). They told me they would ...
The company needs to make customers needs first rather than worrying about making extra money with all the unnecessary fees. If the company asks the customer to pay extra fees each month to cover the equipment, they obviously know the equipment is faulty. Otherwise they would fix the equipment when ...
Upon my order to upgrade to the digital service package of DirectTV, I have been exposed to a customer service nightmare! I was promised an installation date of Frebruary 19, and this came from a member of the managment team. Not only was the installation never done on the scheduled date, but their ...
I have experienced multiple issues with Directv. Let me list just a few of the problems I have experienced with this company. This month (1/09) I called Directv to downgrade my service. I asked them to shut off one of my receivers upstairs. (The television broke upstairs). They told me they would ...
I wish I would have found this information earlier! Before I ever became their customer would have been ideal, but even a couple of months ago would have helped me... I also am a victim of what I perceive to be not only unethical, but criminal, business practices, evidently performed numerous times ...
I do not have a Direct TV account but have recently been charged $850 for someone else's account! I am dealing with DirectTV for the first time and hate their customer service, all I get is run around. Their phone automated system is the worst I've even encountered. If you do business with this ...