Directv's customer service is awful. Why is it that big companies staff their call centers with difficult people? Because they hope that if they are a pain to deal with, you will just go away. Example in point: DIRECTV. It's bad enough when you invite people to your house to watch a sports program ...
I had unplugged my receiver because of a storm. After the storm, I plugged it back in and the signal was weak. I called tech support. She did not even ask me to try resetting the receiver, just said I needed a new receiver again. I said no way. The receiver had been unplugged, and my husband has ...
After being DirecTV subscribers for over ten years and purchasing the football package all those years, they changed the rules this year and didn't let us know. Directv blames it on the NFL, but we live in a rural area of Missouri and can't get any reliable tv service by antenna. We have for over ...
DirecTv has double billed me just for changing the name on the account. Their customer relations are very poor, except when they are trying to sell you something. When you call their toll-free number, it would be easier to contact the President. ...
I had Directv for over a year and never had a problem, but about six months ago, when I got my bill, there were over 10 porn movies charged to my account. I called and told them there had to be a mistake, but they were extremely rude and said that I had to have ordered them. The next month it ...
This company has overcharged us for a few years now, and no matter what I do, they will not refund my money. The men and women on the phones come up with the excuse that we need to unplug the phone line. I have had blocks put on my sets and still get charged for stuff that my kids could not have ...