Like others, I cancelled my service in February and specifically asked if I owed any more charges, with my service being turned off on 3/15/08 at the end of my normal monthly service cycle. I was told specifically by the billing representative that my balance was zero and that I would owe nothing ...
Everything is great the first year. Then, after your contract is up, they of course raise your rates, and when you try to cancel, they only give you seven days to get their equipment back to them. They shipped the boxes by FedEx on 3/14, I cancelled on 3/12, and it's 3/17 and I still have not ...
My husband and I have had DirecTV since its inception... That being said, you would think they might value the business of someone who has been with them that long... NO! I won't go into the details of why we cancelled. It boils down to them telling us one thing and doing another, but here is where ...
I'm seeing more and more that people are having the same issues with DirecTV that my fiance and I are having. We disputed a few charges for service from DirecTV, and we refused to pay them and instead changed service to a provider with better customer service and an overall better product. While ...
I purchased an LCD HDTV online from Costco on 01-13-08, which led me to a special offer from DirecTV when purchasing a 32" or bigger TV. I placed a web order and scheduled DirecTV installation on 01-23-08 for free upgraded equipment and installation in all rooms. The installer called me at ...
I recently looked at one of my DirecTV bills and was astonished to find that I was being charged for the NFL Sunday Ticket: 5 installments of about 50.00 each! I have direct auto pay with them and sometimes don't look at each line item as I should. The answer I received at DTV was that since I got ...