Usacomplaints.com » TV & Radio » Complaint / Review: DirecTV - Two Receivers Failed, Told to Pay for a Tech Visit. #296120

Complaint / Review
DirecTV
Two Receivers Failed, Told to Pay for a Tech Visit

Horrible customer service. 2 of my 4 receivers don't work, and they were used when I got them. Now they tell me I have to pay 79.99 for a tech to come out. I told them to just cancel my service. They said I have a contract for another year and I will be charged 20.00 for each receiver... each month. If I don't pay, they have a copy of my credit card and they will put it on that. That's fraud and an unauthorized transaction.

I have had them for 7 years and pay 100.00 per month for poor cable service, and horrible customer service if I can even get through on the line.



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