After about an hour each month spent on hold and with account representatives at DirecTV, mainly "Billing," I am fed up. Doesn't anyone in this company have the ability to put something in the record on your account, like a simple change, so it sticks? Apparently not. You talk to one rep ...
My wife and I signed up for DirecTV online at their website. We purchased the receivers and paid $319.00 for them. As far as we knew, we owned them, as there was nothing on the site that said otherwise. We received our first bill on 6/9/08, and there were charges for "leased" equipment. I ...
I contacted DirecTV to have them install service for my father at the nursing home where he was living. We specifically discussed the possibility that my father could pass away before the one-year agreement could be fulfilled. The eager sales representative said that this would be no problem. She ...
My experience with DirectTV began when 2 salespersons came to my home to sell subscriptions to the service, with a claim that DirectTV was voted #1 in customer service, and showing me a graph that "proved" it. I care about good customer service and signed up. Later I realized that the ...
I changed over from Dish Network to DirecTV in April, which was my first biggest mistake. Sorry, Dish Network, I'll be back when my contract with DirecTV expires. From the day of installation I was lied to. I was supposed to receive an HD DVR receiver and one plain receiver, and after all was ...
I signed up for Wildblue Internet with MyBlueDish. They had a "special." Special alright. I asked for the 1.0M package. Sales came back with an even better package. This package included DirecTV for just a little more. I agreed to it, and later found out the package included the 512kb ...