I have been a customer for 7 years, and now I have a $400 early cancellation fee for a box I thought I bought. It was activated, and only after activation was I told about a contract I had just entered and a termination fee. I explained the issue, but he didn't care. I asked if he could look at the ...
Here's my story. I've been a DirecTV customer for a little over a year and signed a 1 year contract. I was told by one of their representatives that I was already paying for HD TV channels, so I should get a receiver since I have an HD TV. So I went to a local Best Buy and grabbed a new HD receiver ...
I have been a DirecTV customer for one year, providing my 74-year-old father with Russian television, since he cannot speak English and is alone at home practically all day. A few weeks ago I moved, and I called them on Friday to tell them to activate service on Monday at my new apartment. And what ...
I've had DirecTV for 9 months. I signed up for the $29.99 a month package, and from day 1 they've been charging me $69.99 a month. Somehow the movie channel package, Playboy and Game Lounge have all become recurring bills, for a total of $180.00 extra on my bill. For three months they have cut my ...
After about an hour each month spent on hold and with account representatives at DirecTV, mainly "Billing," I am fed up. Doesn't anyone in this company have the ability to put something in the record on your account, like a simple change, so it sticks? Apparently not. You talk to one rep ...
My wife and I signed up for DirecTV online at their website. We purchased the receivers and paid $319.00 for them. As far as we knew, we owned them, as there was nothing on the site that said otherwise. We received our first bill on 6/9/08, and there were charges for "leased" equipment. I ...