I wish I would have found this information earlier! Before I ever became their customer would have been ideal, but even a couple of months ago would have helped me... I am also a victim of what I perceive to be not only unethical but criminal business practices, evidently performed numerous times ...
After closing my account and returning my receivers in November, I was billed $9.99 for a pay-per-view from July. Customer Service explained that the movie was saved on the access card and they found it when I returned my equipment. There is no way I can research who ordered an adult movie from 18 ...
I purchased my own equipment; no service man or anyone from DirecTV has ever been at my house. I have always put my own dish up and my own boxes in. I recently cancelled DirecTV (back in July), and now it is Christmas day. Merry Christmas!!! I was told my account was cancelled in July. Now my ...
These are the facts: I accepted an offer of 29.99/month for a year. They said that because of my excellent credit, I could have a free DVR. After accepting the DVR, I found out after installation of their equipment that I had extended the contract for 2 years. At least that is what they claimed. ...
This is a crooked outfit. The sales reps are trained to lie. They tell you one thing, and then when the bill shows up, it is totally different. No one there knows what they are doing. Cable is better. ...
I received a $150 credit to remain a customer with Directv, but it was later taken off of my account by another representative. When I got a bill in the mail, I called and cancelled my account. I had been a customer for over a year and paid my bill every month on time. I feel that it is very ...