1) DTV said I HAD to replace my equipment because they had changed their HD format, making the equipment I bought years ago obsolete. 2) I received, in writing, a promise of "free of charge, no strings attached" when they replaced the equipment. 3) Because my TV stopped working, and I had ...
Where do I start? I picked this company because of the great "deal," and my sister said she didn't have any trouble with them. Wow, she now apologizes to me for recommending them. To make a long story short, my bills were wrong in the beginning. I was on the phone every day with these ...
In October I switched to Dish Network because they would be able to provide the affiliate stations. I called and canceled my service in mid-October and was advised that I would receive boxes to return my receivers. I was advised that I would need to return these boxes to avoid a fee. They then ...
I signed up with Directv in June/July. I was informed that I was required to make a deposit of $200.00 because of my credit score. I simply asked the customer service rep if I complete the service contract of one year, will I get the deposit back. She then informed me that there is a $5.00 credit ...
In July we canceled our service with Directv after 10 years. Our equipment was returned, and because of billing errors I sent Directv $250.00 that they later said was not due to them. Directv continues to send us a statement each month saying we are owed a refund of $301.80. We have repeatedly ...
On May 29 I noticed my satellite service was not working. Thinking it was because I was behind on my bill, I contacted DirecTV and made a full payment on my account in the amount of $92. The rep told me this zeroed my account. However, paying the account in full did not fix my service. The tech ...