When we signed up for Direct TV on Dec. 27, the installers had a contract that stated our term of service was for one year (12 months), which we signed. When I called to cancel service on 2-25, the customer rep for Direct TV informed me that we signed up for an 18 month term of service, and that we would be charged an $80 early disconnect fee. Extremely unethical customer abuse. Not charging us an early disconnect fee would be the right thing for Direct TV to do. I will go to the Better Business Bureau in order to fight the disconnect fee.
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