Order placed 3/21/04 via 1-888-355-7530. Order ID #9214745. Installed Sat. 3/27/04 by a worker named "Billy." There was property damage to the waterline. The worker returned Sun. 3/28/05 and attempted to repair the damage but was unable to do so. He stated he would contact a supervisor to ...
I asked the company (Direct TV) to install Direct TV at my home because Charter Cable would be out of service for some time. I used my credit card (Discovery), which was given to me by the Red Cross. After a long delay of approximately 4 weeks, the technician came to my home. He wanted to use a ...
Last year in September, I kicked out my soon-to-be ex-wife, and she put a password on my Direct TV account and cancelled it. I made several phone calls to them, and they told me that the equipment was no good without the password. I explained to them several times that I was going through a ...
We were contacted by Collect Tech Systems, a collection agency that Direct TV now uses. I was told that I owed them over 200.00 for terminating my services. I hung up on them and immediately contacted the customer service department and spoke with them. After telling the rep that this was ...
I decided to try the "free" 4 room offer from Direct TV. When I called, the person I spoke with was less than thrilled to be helping me. That should have been my first clue. Anyway, she said that it was actually going to cost $19.95 instead of being free. I figured and said OK. Then I ...
I was a loyal customer of DISH Network for several years and was completely satisfied. Then I was bombarded with mail circulars from Direct TV about a four-room setup for $29.99, with any additional receivers at $4.99. The ads also stated "subscribe today and receive a $50 Target gift card and ...