How many people out there are not getting rebates promised on new DVR service? Yes, we finally resolved the matter, but it took over 5 months of badgering them to own up to their advertised rebate program. They will not provide their own customers with a phone number to the rebate center, as if a ...
I purchased a large LCD TV from a well-known electronics store. I was informed by my cable company that no HDTV was available in my area. I contacted Direct TV, who assured me PGA golf was available in my area. I added the Sports package to my list of favorite programs. I changed from cable to ...
I found out after having my Direct TV installed that I didn't get the channels I was promised with the basic package. I specifically inquired before placing my order about certain channels and was assured they were all in the basic package. Wrong! And now there's nothing they'll do about it except ...
I asked for a tech to come out to readjust my dish. The tech, without my permission, re-wired my entire home outside and inside. He changed all telephone lines and cables from the box to the TV, and tapped into my phone and computer in order to have me monitored by DirecTV's fraud department. What ...
As written to the company. My experience: I waited from 8am to going on 4pm for you to arrive. Two phone calls later, still nothing. You had scheduled an appointment with me between the hours of 8am and 12pm. I work 5 days a week. Waiting on my days off for a utility service to provide a service ...
I am a new Direct TV customer. When I signed up for service in September, I was entitled to 4 free months of their Total Choice Premier programming. Imagine my surprise in October to be billed $62.49 for NFL Sunday Ticket 2005. I did not order this. I hate football. I called to discuss this and was ...