From the moment I called to inquire about specific programs, and was put on hold by the salesman Mike every 2 minutes so he could "double check," the red flags should have gone up. I clearly explained that I had just moved from the East coast and my sons were looking to watch East coast ...
I signed up for the DVR service because I was told that after I paid the $100, I would receive a $100 rebate, making my DVR free. After 3 months I had not received my rebate. I contacted my local Direct TV office and was told that was not them, but the main company. So I called the main company and ...
I was switched to Direct TV service on the promise of 1 free month of service. The billing has not only shown a larger monthly service charge than the quoted monthly service, but there is also no "FREE FIRST MONTH OF SERVICE" as they promised when I converted. Calls and e-mails trying to ...
A satellite dish that DirecTV put up at my neighbor's house points straight across the top of my deck wall, so it intrudes on my own property. I have reached out to the company more than once and asked for it to be relocated. Each time they declined and said it was up to my neighbor, who in turn ...
I recently became a new subscriber to DirectTV. About 10 days prior to installation, I was charged $431.31 for an HD receiver, before signing any contract. I was told by the phone sales person that I would have a 30 day trial period. The installer even told me this, as I did not like some of the ...
In February I wrote a note in with my bill, which was paid by check, cancelling my subscription to Direct TV. I told them I would call them when I got moved. Well, we moved and I called them, and the installer came out and said he didn't have a clear view of the southern sky, which it did, but he ...