Three days before Christmas, DirectTV charged my bank account $383 without authorization. I haven't been a customer of DirectTV for four months! I cancelled my service with DirectTV after I moved to a new address and DirectTV was unable to provide the contracted services. They told me I would owe a ...
I spoke to a Direct TV representative in September about charges for a DVDR that was not in use in my home. The operator told me that the installer who came to my home was not supposed to install equipment that was not connected to a television set. I was told that I would be taken off the 24-month ...
The day after Christmas I checked my bank account and they had just taken $165.39. No warning, nothing. I see I am not the only one. The email I sent today says it all. Thanks to your site, I will go to the bank tomorrow and let them know! Dear Direct TV, Why has your company treated me like this? ...
Direct TV is a bait and switch operation. Customer service wait is horrible, literally hours. ...
I was promised installation on 12/31/2007 by the salesperson. Installation was to be between 8 am and 12 pm. I received a call from the installer saying that his truck had broken down. He didn't know if it would be ready for the promised day. I told him I was promised today. Now he tells me that I ...
Below is a letter that I sent to DirecTV regarding their "bait and switch" policy: I just finished a telephone conversation with several of your representatives, and I am astonished by the lack of customer service your representatives exude. I have had the unfortunate pleasure of dealing ...