Service was installed for less than a week when I called to cancel. I was told that they did not have a cancellation policy (like most companies, you are given a grace period, normally 10 days). They then charged my credit card a total of 219.61, 20.95, and 57.75 without my permission. My credit ...
I was a customer of DTV for 4 years. Last year I received only half of the channels I paid for. A tech was sent out to me in June: two men without ID, truck or uniform, and with no English, who requested entry into my bedroom. They kicked my front door when I refused to allow them in. DTV could not ...
We had Direct TV installed on October 18th. On Oct 21st one of the receivers stopped working. I called Direct TV, and they said it was probably a defective receiver and they would send a replacement. Replacement receiver was received on Oct 28th. On Oct 31st replacement receiver started smoking. I ...
Direct TV is a rip-off. If you do not want their service, they charge $112.00 for disconnect, but on paper it says $15.00 to disconnect. If you refuse to pay it, they have the right to issue a draft against your checking account for the amount. ...
I signed up with Direct TV with the Directtv Plus HD DVR in January and have had one of the worst experiences trying to get them to solve a very bad lip-sync problem. I have had 3 receivers installed. Two of them were the top-of-the-line 20 model and didn't help, and they then installed what is ...
After 10 years as a Direct TV customer, I have finally decided to sever the relationship. I received a great offer from a competitor and gave Direct TV the chance to counter, which they could not, so the decision was made. So what's the problem, you ask? First, I was notified that I have a two-year ...