I have sent this out to our community Yahoo group of approximately 4500 folks and will continue to send it out to any and all web sites that I possibly can. I gave you the chance 12 times to correct this, but you are just too big. Direct TV is terrible. Poor installation and non-English-speaking ...
After purchasing a Direct TV package, I found out a few days later that a free DVD player was offered for signing up. When I called them, the lady said to go to a secret website, download the form and send it in with my first month's statement. I followed the directions to a T. Sixty days later ...
Recently we signed up for Direct TV with a $235.92 initial charge for the HD/DVR and HD receiver, programming and installation. The package would run us $64.00 a month for the first year and then increase to $74.00 the second year (not including tax), with the first three months of the movie ...
I received advertising for their product in the mail almost daily. Because I was unhappy with my present TV cable service, I called the 800 number and discussed the possibilities of using their Direct TV system. All sounded great, so I placed my order. When the installer showed up as scheduled, I ...
I disconnected service in November. However, the agent failed to tell me that if I did not call back and change the status to cancel, I would still be charged. I was charged for December although I neither used the service nor lived at the address where the service was. I called them on December 31 ...
We made an oral agreement on the phone to get Direct TV with the first month free, so much a month for 6 months, and a free DVD player. So we signed up and got connected. After we got the first bill, it was over $120, not $49 as agreed, and there was no voucher for the DVD player as we were told. I ...