Direct TV advertises its move service as free, but when customers try to take advantage of the "free" offer, they are told the move actually costs $50. These fees are based on unwritten and undisclosed determinations made by Direct TV. I cancelled my Direct TV service in December because ...
Direct TV provides an option if the customer does not want them to check credit. Since I did not want to add another inquiry on my credit history, I paid $200 up front, as they would reimburse me on bills over some period of time. On the day of installation, a technician cut off my internet service ...
OK, listen up everyone... Direct TV is double billing you to use their HD DVR boxes. You ask the question, how? Let me shed light upon these scurrying roaches. For those of you who opted to go with Direct TV HD DVR services and paid 300-400 dollars up front, did the representative happen to tell ...
I need to inform you of an unfortunate incident that occurred today. It is unfortunate not only for me, but for your company as well. We have been loyal DirectTV customers for a very long time. A few days ago, for some reason, our satellite was not receiving its signal and we were not getting most ...
I just spent an hour trying to find out what happened to an access card that I ordered on 1/23/08 that was supposed to be here 3 days ago. The customer service rep found that the address that I have corrected at least 5 times since I moved 4 years ago is still wrong. After several attempts, the rep ...
In Dec. 2007 I was selling my home and moved to a high rise in downtown Columbus. I have had Direct TV on and off for a few years and liked the product. When I was about to move, I called the movers hot line and was informed that they could not install the dish at my new address and I would have to ...