I signed up for DirectTV on the phone on Oct 2, '07. I was a current, dissatisfied customer of DishNetwork. My issues were with AT&T's handling of my account and discounts that were promised and never given. DirectTV made me a "special" offer that included all the bells and whistles ...
Tom said he would correct this and call in 4 hours to make sure everything was working. No call ever came. The next night there was a 3-hour conversation with Supervisor Kathy. During that conversation it was discovered that our credit card had been charged $21.24 for shipping and handling of ...
As I previously wrote, Direct TV is pathetic and rude and lies about returning calls, having experienced technicians, when they will show up, and extending credit for poor service. I reached DISH Network and was pleasantly surprised. The technicians, a team of two, arrived on time. They were ...
This is a copy of the letter I sent to Direct TV. I have been a Direct TV customer since 1998. I recently had a new rubber roof installed on my house and had to take both dishes off to do the installation. The roof was leaking in 3 places, including where the dishes were installed. The leaks caused ...
Mr. Chase Carey, (Direct TV) For 14 months you billed me for service that was never delivered to my new home in Berry Creek, CA. I have phoned you several times and sent letters, yet TODAY my American Express card was charged once more. Last month's letter was ignored. Unless my money is returned ...
Direct TV stole $144.20 from my checking account. They found my debit card number from where I paid my bill a long time ago and charged my checking account without my permission. There was no warning or anything. I found out when checks started getting returned. I contacted them and they would do ...