I moved from Woodbridge VA in Oct 06 to Sour Lake TX to build our retirement home. DirecTV was suspended until Jul 07 with the hope the house would be complete. However, circumstances have changed and DirecTV is not an option at this time. My complaint is that DirecTV turned the service back on, or ...
We had the unpleasant experience of rearranging our schedule to wait around for a promised install of DirecTV on 11/27 between 12-4 PM. We actually took a vacation day for the special occasion. When I called at 3:30 PM the day of the installation to verify that an installer was still scheduled, I ...
I have been a customer of DirecTV for over one year. When I first began, I was promised a portable DVD player for signing up and never received it. When my service began, I signed a one-year contract. A few months later, I called to have a DVR receiver installed. I was never told about any changes ...
The call personnel are liars! I purposely stated that I did NOT want a contract. I was verbally assured over 8 times, by 8 different personnel, that I would NOT have a contract. I sent them my personal DVR and they sent me a refurbished one. When I cancelled service a few months later, they refused ...
I canceled DirecTV in September because I was offered a better deal with my phone company. I canceled and sent the boxes to DirecTV, and later I got a bill for over $110 in adult pay-per-view movies ordered from all 4 of my receivers. All four receivers did not have a phone line hooked up, or a ...
When we got our new home, it was 2 years old and had DirecTV already wired in it, so we figured we'd use them for our TV service. I should have known what would happen after they said they couldn't "install" for 3 weeks. I accepted that and had the install done when I was in Hawaii, so my ...