Usacomplaints.com » Electronics and household app. » Complaint / Review: Direct TV - HD DVR Box Lease Not Disclosed After $300-400 Upfront Payment. #274628

Complaint / Review
Direct TV
HD DVR Box Lease Not Disclosed After $300-400 Upfront Payment

OK, listen up everyone... Direct TV is double billing you to use their HD DVR boxes. You ask the question, how? Let me shed light upon these scurrying roaches. For those of you who opted to go with Direct TV HD DVR services and paid 300-400 dollars up front, did the representative happen to tell you that you are not paying to own the box? Did they tell you that it was just a payment to enter into their so-called lease agreement, which they failed to tell you about?

That's right folks, you do not own your HD DVR box like all the other boxes they give you for a two year service agreement. As soon as you cancel because of a move or whatever, they promptly send a box telling you to return their merchandise or be billed an additional 475 bucks. Now mind you, you still pay a monthly charge for the box just like cable. Except cable does not charge you 300-400 dollars for an HD DVR box for a so-called lease agreement.

I'm by no means saying cable is better, we all know cable customer service is poor. But I will say be aware that Direct TV has gotten bigger and greedier, just like every other big company out there. So here's my question to all the folks out there who are a lot smarter than I am: can they legally get away with this? Shouldn't there be some kind of disclosure form stating you don't own the box, or something to that effect? Please let me know. I'm very curious as to my options. Thanks all for listening.



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