Please be advised that several weeks ago I called Direct TV and ordered service. The guy I spoke to told me: 1. I have seven days after installation to cancel the contract if not satisfied. 2. My monthly payments would not come out to more than $34.99 plus taxes. 3. There would be only a one time ...
My elderly parents ordered a bundled phone/TV package through Qwest and were not told what the cancellation policy was. The Direct TV service man came out to hook up the TV service, and my parents said they were unhappy with the blurry quality of the picture. The installer told them that was the ...
On December 27th the home that I was living in burned completely to the ground. After the fire I contacted Direct TV to explain my situation and my inability to return their receiver, dish, and DVR. After numerous phone calls with them repeatedly saying that they "needed the equipment ...
This company not only once but twice let someone make changes to an old account of mine without my knowledge or permission. They did not cancel my service as I requested on two separate occasions, once in July and once in August. They show no "record" of me ever calling to cancel, never ...
We previously had Direct TV and dropped them because they put some bogus movie rentals on our account. We recently moved to Houston and thought we would give them another shot. Oh, what a mistake. Their service was terrible, and the installers they contracted were even worse. We called in and spoke ...
In Nov we signed up for the Direct TV special of 34.99 per month (which after tax and other charges costs us 76.17). With that we were told we would receive a free portable DVD player. Months later, after many phone calls and letters written, we have still not gotten our free DVD player. Instead we ...