I cancelled my service because we are like most Americans, cutting back because we can't afford it. I sent my receiver back and paid my bill in full. The very next day, $297.00 was drafted out of my account without my authorization. It has been close to a month since this happened and I still ...
I just re-signed up for Direct TV on October 14th. I was advised that when I signed up I could get my area locals. The technician came out and told me this was not a problem. He said the box needed to download a new update and it could take 1-2 days. On October 17th I contacted Direct TV and told ...
I was a loyal Direct TV customer for over four years. In August I was informed that they had been saving all of my credit card numbers in their computer without my permission. I called and spoke with a Direct TV representative and demanded that they remove one of my credit card numbers from their ...
We received a call from a Direct TV representative who said we must upgrade our existing equipment by Jan. 2009 or we would no longer receive the Direct TV channels. This was a Direct TV upgrade, and the representative said there would be no additional charges or fees. Guess what? The bill ...
We constantly get the 771 searching for signal area. There is absolutely positively nothing that can be in the way, and the weather is perfect. They want to charge $79.95 to send someone out to look at it when it is their product that is the problem. Also, they have overbilled us nearly every month ...
This is a two-scenario buyer-beware warning about Direct TV services and contracts. The first scenario: My retired parents have to do as much as possible to keep their expenses low, as Social Security is not the best-paying retirement, but that is all folks have from before 401(k)s. So they got a ...