I cancelled my service bc we are like most Americans cutting back bc we can't afford it. I sent my receiver back and paid my bill in full. The very next day 297.00 was drafted out of my acct without my authorization. It has been close to a month since this happened and I still haven't received my money back. I keep getting the run around that it being processed. I have had to call three times. The first time I called the request for my refund was never even put in and requested. The customer service is horrible. I asked to speak to a supervisor and she wouldn't even come to the phone. I keep getting the run around but no refund. This has messed up my checking acct. And caused other checks to bounce and I'm being charged 20.00 per action on my acct. I wished I had never chose them.
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