After 2 months of disputing a bill for connection services and never receiving anything by mail - not a bill, not a reply to my dispute, nothing - DirecTV is still unwilling to come to a resolution over the $150 owed. Their customer service reps are powerless, and the dispute department doesn't ...
Never buy Direct TV. They do NOT offer internet. To get you to subscribe with them, they will tell you they have a deal with other internet service providers (I was told AT&T). I was told that if I got internet through AT&T, I would get a discount on my Direct TV bill. After I got the ...
I was a loyal customer for over 5 years and always paid online. This was until our DVR box decided to stop working the morning after they had sent one of their usual automatic updates to it. I called the rep and was told I would have to pay $70 for a tech to come and look at the box, then pay an ...
As a consumer, please do not use this company. To say the least, this company is a real joke: being hung up on, unprofessional customer service, technicians who do damage to your property and do not resolve the problems, billing fraudulent invoices and work orders, and last but not least, you can ...
Direct TV took $891.87 out of our checking account without our permission. When we phoned them, they said we had agreed to this when we signed the contract. We ended service because it was so poor. Most of the time we could not watch TV because there was no signal, and each time we called, a fix ...
I am really mad at Direct TV's customer service. I referred Pauline to Direct TV a couple of months ago. I gave her my account number and the number to refer a friend, 866-443-8869. She hooked up with Direct TV. She gave them my account name and number and said we would get a $10 credit on both our ...