DirecTV was supposed to be installed on 9/9/08. We are on our 3rd installation visit and second installer. The first installer did not know what he was doing. He completely did it wrong. Plus, DirecTV added Sunday NFL Ticket to our bill at $74.99 per month for 4 months without our permission. We ...
Up until my recent move, I had DirecTV for 7 years. I had two cable boxes in my home: one that I got originally when I signed up for DirecTV, and another one I purchased several years later (a TiVo box). My original box was faulty, and last year I called to ask for a replacement box and asked if I ...
One year ago I subscribed to the 2007 ESPN Game Plan. This year I noticed a charge for the 2008 ESPN Game Plan. Since I didn't ask to renew it, I assumed it was an error. When I contacted Direct TV, I was told that it was an auto renewal since I ordered it last year. I said this was never explained ...
There's no quality control. Not only did the installer put in a permanent face plate totally crooked on the inside wall, but the outside wall coverings (where he drilled holes) are not flush and are messily caulked with piles of caulk (which is likely to disintegrate soon). He left piles of sawdust ...
DirecTV is incapable of providing a consistent connection with a satellite. Our TVs regularly lose connection (even on sunny days) and we have to reset them, which is a big hassle! Then they might go out again in 5 minutes, or while changing channels. We purchased a DirecTV DVR from Best Buy for ...
I wanted to replace my Dish Network service to have an experience with a different company and compare. Direct TV contractors came three times to my house, and all three refused to install the antenna in the same place where Dish Network had performed a flawless installation. They wasted my time ...