We have been customers of DirecTV for 9 years, although they state their records show we have only been with them for 3 months. Today, October 22nd, when I went to get milk for my 2 kids, my card was declined. I went home and noticed that DirecTV had taken all of my funds out of my bank, as if they ...
Each month I have to check my bill because Direct TV will add a charge or change a credit to a charge. When I call I will spend an hour on the phone and get nowhere. They go around in circles until I get upset and just hang-up. Which is probably what they want me to do. When I call and talk to one ...
I ordered DirecTV through a one-year promotional price. I was dissatisfied with the reception, and I recently found out that I was not getting the HD channels that I was paying for. I had problems with their billing department and customer service. My calls were not connecting to anyone. Besides ...
We have been with Direct TV for 13 years and only had problems when it snowed or rained hard. We bought 2 new high-def TV sets and wanted to upgrade to HD with DVR. They brought 2 new DVR receivers that were not HD. They say I have to pay about 400.00 to get it changed, even though it was their ...
When my TV service ceased to work properly, Direct TV replaced a unit that was determined on the phone to be defective. The replacement box was shipped with no indication of add-on charges. The system failed to work with the new box. A subsequent service call by a service rep determined the unit ...
DIRECTV has a really bad habit of charging customers for things they don't want or even ask for. I was charged 70 bucks for a tripod that I didn't need. They can mount the dish to anything, but they said I needed it. If I want the dish mounted on the wall like I asked, I have to pay 50 bucks for ...