My HD receiver did not work, and they came to fix it. Then, after leaving, they billed us for a service call without letting us know there would be a charge. I do not like being billed for things that I am not aware of. It is their equipment, and they should keep it in repair, not me. ...
My cable bill was out of control, so I called Direct TV last month and asked about their options. I was told their options and chose the one which best fit my family. I was told I would get a discount for one year if I agreed to a two-year contract. I agreed. They said I would get a discount if I ...
To whom it may concern, I am very upset with DirecTV. We have had DirecTV for years and have not ever had any problems. We have always paid our bills without fail. This past September my husband called DirecTV to merely ask about the different programs and promotions that they were advertising. He ...
I had DIRECT TV for over 2 years and fulfilled my 2-year contract. I called them to cancel. They told me they were going to charge me an early termination fee, for a total charge of about 217.00. So I filed a dispute with the Better Business Bureau, which has been very helpful at resolving disputes ...
This company has the worst customer service and satellite service I have ever come across. I signed up with them for the NFL Ticket, leaving Dish Network. Big mistake! My original order was not carried out. The day I was to receive service, the installer never showed. I called back to see where he ...
We have been dealing with a situation for almost three months with Direct T.V. We have been a Direct T.V. Customer for just over a year now and had good service until we moved from Georgia to Iowa. We were excited to find out that they offered a one time fee move package that allowed us to not take ...