Since I have moved to Emerald Palms 33186 I have had several issues with Direcpath internet and satellite service. First my internet was down for 5 days b/c the company did not have a technician available to come to my apartment. The representative told me I would get a credit on my account and of ...
Cancelled direcpath services Nov. 2011 and moved out of state. Received bill for December service. I called them several times to stop billing me, to no avail.in March, they sent me to collections, so I paid it even though I didn't owe it, just to get them off my back. It's nearly August and I ...
After living at Emerald Palms Miami 33186 for almost a year I can't begin to express the frustrations Direcpath have caused our household. We are forced to get our internet connection through this crooked company as our apartment complex has a contract with them (That I imagine they are getting ...
Much better than Comcast or ATT, i am an online gamer and love the speeds, speeds that i cannot get anywhere else. I dont know how they do it, but nice work! ...
We pay for whole home directv and the 10mb/s internet and still it does not work with multiple technician calls. We get 0.7mb/s and our whole home dvr's still do not work at all. No one seems to care at your company and we keep getting screwed over by your technicians who keep saying we can give ...
I recently moved into an apartment complex that uses this company. It was a nightmare of an ordeal. First, it seems highly likely that they outsource the call center to a India. The representatives were robotic and wouldn't listen. They use the same scripted answer for any issue. Because I was once ...