So i called direcpath at the beginning of april to get info on ending my service in mid may when i move - just wanted to get an idea of how much of a notice they needed, etc. So i called back specifically on april 17 so that my internet service would be disconnected on may 17, the day i move. I ...
This company is the worst. Unfortunately my complex is in a contract with them so cant get an alternative internet provider. I have never had so many issues w / one company. I've had the service for 3 months. I had to have a technician come out 6 times already 3 times just last month, and I still ...
My complaint: Cheryl is the CSR and her rep number is: 29446. I already wrote an email to William Dodd. I have his direct email address through an online program that I use for business. Cheryll and the rest of the DirectPath team seem to think that when they here that the customer is from an ...
The only reason I have direct path is because that is all parc alpharetta offers. I can understand losing signal during a storm (I only lost service 3 times with comcast in 11 years) I average losing service with direct path about every 45 minutes. I am totally frustrated with direct path and parc ...
Customer service really sucks, I am usually patient - but this one is beyond comprehension, their Internet connection used to drop almost once a month, and they would charge me for every visit. I guess that's a way for them to make you sign up for their "protection plan". I eventually did ...
My apartment does not allow any other provider except DirectPath so i had no option but stuck in this shit hole and useless good for nothing ISP DirectPath. They promise 3Mbps but you get is 0.08kbps so i call the support in Phillipines and those people on the otherside of the world dont have a ...