We pay for whole home directv and the 10mb/s internet and still it does not work with multiple technician calls. We get 0.7mb/s and our whole home dvr's still do not work at all. No one seems to care at your company and we keep getting screwed over by your technicians who keep saying we can give ...
I recently moved into an apartment complex that uses this company. It was a nightmare of an ordeal. First, it seems highly likely that they outsource the call center to a India. The representatives were robotic and wouldn't listen. They use the same scripted answer for any issue. Because I was once ...
This is review number two, I'll clean up the language this time. I am stuck at home sick with pneumonia and can't do something as simple as stream a movie because of the low bandwith of this company. All my drive and attention will be lobbying my congressman and the FCC to ban Satellite only deals. ...
Satellite service interrupted. Have received poor quality service since I have moved into Emerald Palms. ...
DirecPath only offers high speed internet to businesses. I need a faster & more reliable connection. My livelihood requires I use a VOIP phone & the internet. It is difficult to watch anything on the internet in the evening because the service is interrupted. I can read news websites, but ...
At abou 3:00 on Friday an incompetent DirecPath tech disconnected the wrong satellite feed - our instead of our neighbor who moved out. We have to use this service at our apartments. I had to go their robot customer service in the Phillipines who were most unhelpful. They made a mistake yet they ...