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DirecPath
Found 196 reviews / complaints
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DirecPath
Horrible customer service

After installing the direct path internet at my apartment, it stopped working on the second day. The technician was told to come between 2-6 P.M. For which I took time off to be home. However, he came an hour early and left a note. This happened repeatedly for 2 more times until I discontinued ...

DirecPath
Very frustrated!

I have tried to transfer my service because i was moving from a single home to an apartment and 3 times directpath has said everything is fine and my service would be connected. 3 times they have said on the day i was supposed to have it connected that they have held my transfer first because ...

DirecPath
Eceiver box - direct tv extra

Have placed multiple tickets, on dec 10,12 and 16th of 2012 regarding a receiver box that when replaced was taken by the technician. It has yet to be returned to directtv. I received one call back from corporate on dec 30 from beverly in which the call was disconnected by beverly but on the system ...


DirecPath
Multiple Service Outages

We have internet through DirecPath since we moved here in May. We intitially had the solver package, but it was very slow and the router needed to be unplugged and reset at lease once per week. It stopped working altogether, which is a probem since I work form home, and they couldn't come for three ...