Once again I have come home on a Friday after working all week to NO SERVICE. Of course I did the 'troubleshooting' steps the called customer service. I then go through all the 'troubleshooting' steps again on the phone with them. Surprise!!! It's still not working. "Sorry the first ...
Overpayment: Seeking a refund I interacted with employee #PH055937: i recently overpaid my bill on a debit card and asked for a refund. 5 minutes had not passed from realizing this and requesting the refund. I was told it would be 60 days for the refund to appear in my account. I requested a ...
When I moved to my townhome in an upscale aprtment community, I was told that the only option for cable was DirecTV through DirecPath. I signed up for two years with DirecTV service through DirecPath. I have not had a problem in the 1yr and 7mos. Now, my service went out on a Saturday after having ...
Direct Path (a contractor for Directv and Internet service provider) has got to be THE WORST COMPANY TO EVER WALK THE FACE OF THE EARTH. They beat out Comcast for that title by MILES. If any company you know, whether an apartment complex, condo association, or Burger King, does business with Direct ...
Every day for the last 3 and numerous time in the last 3 months. Tech came out. No good. Still is terrible. ...
I had to use this horrible service as my apartment complex only offered them. Product was horrible, slow and worst of all, my computer was catching every virus imaginable. I bought a house (a step up from the crapola apartments I was in) and along with it, got back to AT&T internet. Life is ...