I recently (October) needed to upgrade the storage capacity of my Dell 4600, which I'd purchased in 2003. I turned to Dell for two reasons: up until now I'd received good service from them, having bought three systems from them over the years, so I felt I'd get good service now; and I trusted that ...
We purchased a $1600.00 Dell laptop computer in May for our son for a high school graduation gift. The computer worked fine for about two weeks until the "mother board" fried. We contacted Dell and they sent a representative out to replace it. After that my son could not load any software ...
So, I am pretty sure that I'm not the only one who loathes contacting Dell for anything. It doesn't help that the people in the Dell Call Centers are based in India and speak incomprehensible English. Even when I've used Dell Chat, they've asked me what my issue was three or four times, so ...
This is the email I sent to Dell, Inc.: In May I purchased the subject computer, which was up an running the first week of June. It crashed July 2. Since that time, I have spent innumerable hours on the telephone to persons whose communications skills were so poor I barely understood them, often ...
I have had my Dell Inspiron 1525 for the past year.in that Time frame, I have had it either crash due to hard drive failure about 5 times. Each time I lose all of my files obviously. And when it crashes they send me a new hard drive, only for it to crash again withing 2-3 months. I had my notebook ...
I have had the M4400 since Dec. 2008.in that time, I've had severe heat issues, a faulty keyboard, bios version incompatibility with installed hardware, downclocking of the video card, hardware incompatibilities with the preinstalled Dell software, and finally system failure (blue screen of death) ...