This is the email I sent to Dell, Inc.: In May I purchased the subject computer, which was up and running the first week of June. It crashed July 2. Since that time, I have spent innumerable hours on the telephone to persons whose communications skills were so poor I barely understood them, often ...
I have had my Dell Inspiron 1525 for the past year. In that time frame, I have had it either crash due to hard drive failure about 5 times. Each time I lose all of my files obviously. And when it crashes they send me a new hard drive, only for it to crash again within 2-3 months. I had my notebook ...
I have had the M4400 since Dec. 2008. In that time, I've had severe heat issues, a faulty keyboard, bios version incompatibility with installed hardware, downclocking of the video card, hardware incompatibilities with the preinstalled Dell software, and finally system failure (blue screen of death) ...
I asked the salesman what the least expensive tower with office suite on it would cost and also told the person I wanted to be able to do dsl and dial-up on the computer. The salesman said I would get MSWorks and I confirmed that it would have Word, Access on it and I was told "yes". What ...
Complaint Description: Purchased a Certified Refurbished Laptop, When Received It had Broken Internal Wires, Missing Screws, and Stripped Screws that screwdriver can't be used I received this laptop on May 7th, called on May 9th, to complain about Quality of Laptop. Requested to return laptop, ...
My son paid $1400 of his hard earned money for an XPS 1340, Intel Core 2 Duo, with Windows Vista. A huge mistake. Two days after arrival, the computer died. After two separate visits by a technician — and with a third one pending — we called customer service and asked for a replacement computer. ...