I ordered a Dell 20" S2009W on/l on 6/17. I requested to pay with Paypal. Everything looked like it was fine, but on Sat. I realized I didn't get a customer order number. I called Dell and they told me that my order didn't "push through". What is that? How could that happen. They ...
I purchased an Inspiron 1501. After a year, the motherboard went. Dell replaced it with a "refurbished" one. The one they replaced went bad after 8 months. I called dell and they are refusing to fix it due to my warranty expiring. I filed a report with BBB. Dell calls me to ...
I'm being charged interest on a cancelled computer system order and have tried to return the printer which shipped separately, after I cancelled the order. I have received no return instructions, but have a return No. 111431310. After many calls, of which many were dropped, I have finally been told ...
I have personally bought 3 Dell laptops. Two of them had major problems. The first one, I was able to get repaired after at least 5 hours on the phone with someone who could barely speak English. I now have another problem with the same system and after sending into the Dell service place, they are ...
I bought an XPS laptop and a mini 9 from Dell. I was pleased w / the mini 9 so I purchased two more for my kids online. I got an email saying that the order did not go through. I talked to someone in customer service and discovered that it was due to my bank limit for daily spending. I called the ...
I purchased a Dell laptop XPX M1710 in August. The a/c power adapter died within one year. Dell sent me a new adapter, which died in 3 months. I recieved yet another adapter in April which has now died as well. Each time I have spent a minimum nof 3 - 4 hours on the phone with Dell customer ...