I am not happy with dell at all i hear a lot about their cp so my first and ony cp i got was from dell i have had it four years have had nothing but trouble i had to pay them for help to fix it i was going to send it back but i would of cost me more to send it back then to keep it but how i wish i ...
I mailed Michael S. Dell with this complaint he didn't respond then 3 weeks after that I Emailed him the complaint and I been waiting for a week for a response. ...
I would recommend that no person ever buys a product from Dell. The Customer Service staff make false promises, tell blatant lies and then do not follow through with agreed actions. Every time I contact Dell I have to go through the same information exchange and then I am told that a different ...
I recently (October) needed to upgrade the storage capacity of my Dell 4600, which I'd purchased in 2003. I turned to Dell for two reasons: up until now I'd received good service from them, having bought three systems from them over the years, so I felt I'd get good service now; and I trusted that ...
We purchased a $1600.00 Dell laptop computer in May for our son for a high school graduation gift. The computer worked fine for about two weeks until the "mother board" fried. We contacted Dell and they sent a representative out to replace it. After that my son could not load any software ...
So, I am pretty sure that I'm not the only one who loathes contacting Dell for anything. It doesn't help that the people in the Dell Call Centers are based in India and speak incomprehensible English. Even when I've used Dell Chat, they've asked me what my issue was three or four times, so ...